APP SUPPORT
Instructional videos
Check out our Instructional videos that cover everything you need to know about getting Doggone’s reunite service up and running for your pet!
We will continue to keep adding videos so please keep an eye out. If you need further information, please don’t hesitate to get in touch.
APP SUPPORT
Instructional videos
Check out our Instructional videos that cover everything you need to know about getting Doggone’s reunite service up and running for your pet!
We will continue to keep adding videos so please keep an eye out. If you need further information, please don’t hesitate to get in touch.
How to download the Doggone app in the App Store for iPhone (iOS)
How to download the Doggone app in the Play Store for Android
How to create an account in the Doggone app
How to log in to the Doggone app
Forgot password?
How to confirm owner contact details in the App to activate pet’s profile
How to edit your pet’s profile information in the Doggone app
How to reunite a pet through Doggone’s 4133 text reunite service
How to add a photo to your pet’s profile in the Doggone app
How to change your pet’s photo in its profile in the Doggone app
How to add notes about your pet in the Doggone app, to share with Finder
How to add medical information about your pet (and vet details) in the Doggone app
How to check FAQs in the Doggone app
Get in touch with the team
We love hearing from people that care about pet welfare and we’re here to answer your questions.
Pet owners
Council
Pet Insurer
General Enquiries
Technical SupportPhone
0800 321 111 – New Zealand
+64 21 2777 500 – International
Address
Te Ōhaka – Centre for Growth & Innovation
Ara Institute of Canterbury,
Madras Street,
Christchurch 8011
Postal
PO Box 76 183
Northwood
Christchurch 8548
New Zealand
Get in touch with the team
We love hearing from people that care about pet welfare and we’re here to answer your questions.
Phone
0800 321 111 – New Zealand
+64 21 2777 500 – International
Address
Te Ōhaka – Centre for Growth & Innovation
Ara Institute of Canterbury,
Madras Street,
Christchurch 8011
Postal
PO Box 76 183
Northwood
Christchurch 8548
New Zealand
Alternatively, you can use our dedicated contact forms:
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