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The Text-4133 Reunite Service

Doggone is an innovative and sustainable technology-based solution for the quick and safe reuniting of lost pets.

With 1 in 3 pets going missing during their life time, it’s important to have a quick and reliable way to be reunited with them.

Doggone’s text reunite service uses super fast and reliable SMS technology, and enables anyone in the community to immediately help reunite a lost pet with its owner by simply free-texting the pet’s tag number to 4133.

With Doggone’s reunite text service, you can relax knowing the correct contact number is always available when it matters!

Important medical or behavioural information about your pet can also be included in the text message to the finder.

Now available to all dog and cat owners – New Zealand wide!

For $2 a month you can relax knowing your pet won’t be sleeping ruff!

Get your text tag now!
Download the free Doggone app

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Enjoy peace of mind with the Doggone text tag!

Doggone’s Text Tag allows anyone to quickly reunite a lost pet with its owner. Doggone’s text reunite service has an average response time of less than 5 seconds!  Anyone finding a lost pet can be speaking to the pet’s owner straight away – hassle free and stress free!

Simply texting the pet’s unique tag number to Doggone’s free 4133 text service, the finder receives an immediate text message with a link to the pet owner’s chosen phone number. And if there’s something important to know about the pet such as a medical condition, the finder will receive that information too.

Doggone’s reunite text service is easy to use, very reliable and helps keep our four-legged friends with those who love them.

We hear the stories every day … someone has found a lost pet but can’t reunite it, either from a lack of information, or the wrong information, on the pet’s tag.  With the Doggone Text Tag that won’t happen! With Doggone’s Text Reunite Service there is always immediate access to the pet owner’s chosen phone number. If the owner’s phone number changes, or someone else is caring for the pet for a while, the owner can immediately update the contact phone number in the Doggone app.

The Doggone Text Tags are UV coated so, unlike metal tags, the details won’t scratch off. The tags aren’t reflective so are ideal for reactive dogs and they’re quiet for the pet to wear.

During the two year pilot with pet owners in Lower Hutt, Doggone reunited over 1,600 lost dogs with their owners through the text service alone. On average, that’s more than two dogs reunited every day of the week! Many pet owners refer to Doggone as the best insurance policy they’ve ever had for their fur-baby. And whether they’ve lost their pet or not, people tell us they’ve really enjoyed having access to Doggone’s service for peace of mind – just in case they ever need it.

With this success, and enquiries coming in from all over the country, we’ve now made the 4133 Text Reunite Service available to all, so no-one is missing out!  It’s purrfect for cats too!

How it works:
4133 free-text service

Doggone’s free 4133 text service provides an immediate response and is available to anyone so that they can help reunite a lost pet with its owner.

Every Doggone text tag has a unique number, which is linked to the owner’s contact phone number. On the other side of the tag is a prompt to text the tag number to 4133 if the pet looks lost.

If your pet does a runner and is found by someone, they simply text its tag number to 4133 and they’ll immediately receive your nominated contact by return text, allowing for an immediate reunite. And for those who might need additional assistance, Doggone’s 0800 number is printed on every tag.

As the pet owner you can change the contact phone number in the Doggone app any time, making sure the right person can always be contacted! All changes made in the App are live immediately.

The Doggone text tag is included in the cost of your subscription. If you lose your pet’s tag, Doggone will provide one replacement, free of charge, per year.

We guarantee, or we pay the fee!

If someone finds your pet and texts its tag number to 4133, your preferred contact number will be texted straight back – 24/7, 365 days a year! If the number isn’t texted straight back, and your dog is impounded, we’ll pay your impoundment fee.

Get your Text Tag now

The Doggone App

When you receive your Doggone text tag, download the free Doggone app and follow the simple prompts to confirm your contact details assigned to your pet’s profile.

We know that pets often have more than one pet parent, so as the pet’s owner you can update contact details in the App to make sure the right person can be contacted when it matters! You can also add or update information about your pet in the App. All changes are live immediately.

The App has a couple of other very useful features:

  • Add essential information about your little buddy, such as a medical condition or behavioural issue.  This information will be shared with anyone that finds your pet when they use the 4133 text service.
  • Receive reminders about vaccinations, worming, health checks, dog registration and pet birthdays, so you never miss anything important!

Think of the App as your pet’s personal assistant.

All information in your pet’s profile is secure and password protected.

Download the App for free

1

Open the App Store (Apple) for iPhones (iOS)
or Play Store (Google) for Android

2

Search “Doggone reuniting dogs”

3

Tap to install the App:
Get (Apple)
Install (Android)

Doggone are in discussion with Councils around New Zealand to offer Doggone as an official dog registration tag, to provide further value for your registration dollar, and greater safety for your dog.

Dogs don’t belong in Pounds, and with Doggone’s text reunite service, lost dogs can be reunited with their owners immediately.

 

Register your interest with Doggone + Your Council

Doggone’s Smart Tag

With 1 in 3 pets going missing during their life time, it’s important to be able to keep tabs on them, and to have a way to be quickly reunited.

During our two year pilot with pet owners in Lower Hutt, Doggone reunited over 1,650 lost dogs! Following this hugely positive impact, and taking into account the feedback from the 4,000 pet owners involved, we have been busy working to further develop our product. We are super excited to be offering our next-generation tag – the Doggone 4G GPS Smart Tag.

The Doggone Smart Tags transmit a pet’s location directly from the tag itself using GPS, and can be viewed in the Doggone app by the pet’s owner, giving them 24/7 visibility of their pet’s location and movements.

Download the free Doggone app

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The Smart Tag

The tags work where there is cell coverage and they have unlimited range. Location accuracy can be to less than five metres (outdoors).

Doggone’s innovative GPS Smart Tags use fast and reliable 4G technology to allow for the quick reunite of a pet with its owner, should they wander. Using the 4G network is the best way to track a pet.  It is faster and more reliable than 2G and 3G. Doggone kept this in mind when developing their new 4G Smart Tag to make sure it stood the test of time. Some carriers have already started shutting off their 2G and 3G networks, which will affect any devices using those networks.

The Doggone Smart Tag is small and lightweight, meaning it’s suitable for small dogs and cats too; and it’s waterproof to IP67 standard.

If someone finds a lost pet, they can immediately contact the owner by pressing the clearly marked button on the front of the tag.  The tag then functions like a phone, and through the tag’s speaker, the finder and pet owner can discuss arrangements to reunite the pet. Three numbers can be loaded on the button, to make sure the finder can get hold of one of the pet’s carers.

How it works:
Doggone's Smart Tag

Doggone’s GPS Smart Tags, together with the Doggone app, have been specifically designed to help reunite lost pets with their owners – quickly and safely, with the minimum of fuss.

The tag has two main settings:

Standard mode – with sightings set to every ten minutes or hourly.

Sleep mode – power saving mode. In this mode, it will only record sightings if your pet moves.

The tag can also provide more frequent position updates, approximately once per minute, which is ideal if you need to know where your pet is right now.

Location sightings for your pet are displayed in the Doggone App and effectively provide a bread crumb trail of your pet’s movements.

Anyone can help to quickly reunite a lost pet with its rightful owner. Anyone finding a lost pet can immediately contact the owner by pressing the clearly marked button on the front of the tag.  The tag then functions like a phone, and through the tag’s speaker, the finder and pet owner can discuss arrangements to reunite the pet. Three numbers can be loaded on the button, to make sure the finder can get hold of one of the pet’s carers.

The Free Doggone App

The Doggone app is free and very simple to use.  It doesn’t need to be open on your phone to work, so it’s not constantly drawing on your phone data or battery life.

Bluetooth and location permissions need to be enabled in both your phone’s settings and in the Doggone app to ensure that you get the optimum number of location sightings of your pet and receive any information about your lost or wandering pet. This will also allow your App to create location sightings for other pets which could in turn assist that pet’s owner in finding them. All sightings made are sent anonymously and are encrypted, whether they are generated by your phone or someone else’s phone.

The Doggone app is available for anyone to download – pet owner or not.  Simply by having the App downloaded, anyone can passively help owners be reunited with their lost pets.  The App discovers any nearby Doggone tags and creates a sighting for that tag.  If an App user wants to use the ‘Report Wandering’ feature, they will need to register an account with Doggone, which is very quick and easy and simply involves entering their email address and creating a password.

Some of the things you can do with the Doggone app include:

  • View all of your pets within the App.
  • See a location history for your pet(s); displayed in chronological order.
  • Mark your pet as ‘missing’. When you mark your dog as missing, your local animal control team will be notified so that they can help you look for your dog too.
  • Mark your pet as found once you are reunited.
  • Mark someone else’s pet as ‘wandering’ if you see it out and it is clearly alone.
  • Update any information about your pet.
  • Update your contact details.

Download the App for free

1

Open the App Store (Apple) for iPhones (iOS)
or Play Store (Google) for Android

2

Search “Doggone reuniting dogs”

3

Tap to install the App:
Get (Apple)
Install (Android)

Creating your Pet's Virtual ID Profile

A virtual ID is simply an ID that is stored in the Cloud – as opposed to written down somewhere.

Your pet’s virtual ID profile is created by you, its owner, and is stored by Doggone in the Cloud. When creating your pet’s ID profile, you simply enter information about your pet that would help you be reunited with them. Some of the fields within the profile are mandatory (e.g. pet’s name, owner’s phone number).

You can update your contact details and/or your pet’s details at any time, and as often as you like, in the Doggone app. Updated information is live immediately.

If you have a need to remain anonymous, or if you don’t have a cell phone, you can nominate an alternate contact on your pet’s profile, or opt to select Doggone’s 0800 321 111 number so that the team at Doggone can contact you directly.

You can have more than one carer listed against your pet’s profile – which comes in very handy when you’re a million miles away from the action!  Simply ask your pet’s other carers to download the Doggone app and create an account.  Then visit https://doggone.co.nz/multiplecarers/ and complete the form.

Alternatively, you can contact us on 0800 321 111 and one of our customer service team will be only too happy to help.

No member of the public has access to any information about your pet or its location, other than you. Your pet’s virtual ID is password protected to ensure your privacy and security of information.

Doggone is fully compliant with the Privacy Act.

'Report Wandering’ feature

Anyone with the Doggone app on their phone can use the ‘Report Wandering’ feature to help reunite you with your pet.

By tapping on the ‘Report Wandering’ button, and then selecting the ’Someone Else’s’ button, a photo of all pets within 60 metres that are wearing a Doggone Bluetooth tag will be displayed.  Simply identify the wandering pet from the photos displayed and a notification will be sent to that pet’s owner alerting them that their pet is out wandering alone.  If your Doggone Bluetooth tag is an official Council dog registration tag, the animal management team at Council will also be notified so that they can assist if required.

If a photo of the wandering pet does not appear, it’s either because the owner hasn’t uploaded a photo of their pet yet, or their pet is not wearing a Doggone Bluetooth tag.

The ‘Report Wandering’ feature is one of the many unique features of Doggone and it has a registered patent (Registered Patent 747763).    In addition, Doggone has a patent pending for the full Doggone service, and an Innovation Patent in Australia.

4133 free-text service

Anyone can use Doggone’s free 4133 text service to help reunite a lost pet with its owner.

Every Doggone smart tag has a unique number that links to the owner’s preferred emergency contact number within the Doggone app.

The tag number is printed on one side of the tag and, on the flipside, is a prompt to text the tag number to 4133 if the pet looks lost.

If your pet does a runner then anyone who finds it and texts its tag number to 4133 will immediately receive your nominated contact by return text, so they can let you know your pet has been found safe and sound. And for those who might need additional assistance, Doggone’s 0800 number is also printed on every tag.

As the pet owner, you can change contact details within the App any time, and as often as you like, to ensure the right person can be contacted on the right number at the right time! All changes made are live immediately.

We guarantee, or we pay the fee!

If someone finds your pet and texts its tag number to 4133, your preferred contact number will be texted straight back – 24/7, 365 days a year! If the number isn’t texted straight back, and your dog is impounded, we’ll pay your impoundment fee.

We are about to unleash big things!

Our new website is coming soon!

But wait there’s more …. 

Doggone’s much anticipated GPS Smart Tag is about to be released.

To experience true peace of mind that comes from always knowing where your pet is, pre-order now!

Discount available for all pre-orders.