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The Text 4133 Reunite Service

Doggone is an innovative and sustainable technology-based solution for the quick and safe reuniting of you and your pet.

Doggone’s text reunite service, using SMS technology, enables all members of the community to immediately help reunite a lost pet with its owner by simply free-texting the pet’s tag number to 4133.

With Doggone’s reunite text service, you can relax knowing the correct contact number is available when it matters!

Now available to all dog and cat owners – New Zealand wide!

For less than 50 cents per week you can relax knowing your pet won’t be sleeping ruff!

Download the free Doggone app

Search "Doggone reuniting dogs"

Enjoy peace of mind with the Doggone text tag!

Avoid the hassle and stress that comes with out of date phone numbers on your pet’s tag. Anyone finding your buddy has immediate access to the correct contact details – 24/7, 365 days a year – allowing quicker reunites all round!

Since Doggone launched in the Hutt, we’ve helped reunite over 1,600 lost dogs with their owners. On average, that’s more than two dogs reunited every day of the week. Many of these dog owners refer to Doggone as the best insurance policy they’ve ever had in making sure they can be quickly and safely reunited with their fur-baby. And whether they’ve lost their pet or not, people tell us they’ve really enjoyed having access to Doggone’s service for peace of mind – just in case they ever need it.

With this success, and enquiries coming in from all over the country, we didn’t think it was fair that other pet owners should be missing out!

And we’ve made Doggone’s reunite text service available for cats too!

Doggone’s reunite text service is easy to use, very reliable and helps keep our four-legged friends with those who love them.

How it works:
4133 free-text service

Anyone can use Doggone’s free 4133 text service to help reunite a lost pet with its owner.

Every Doggone text tag has a unique number that links to the owner’s preferred emergency contact number within the Doggone app.

The tag number is printed on one side of the tag and, on the flipside, is a prompt to text the tag number to 4133 if the pet looks lost.

If your pet does a runner then anyone who finds it and texts its tag number to 4133 will immediately receive your nominated contact by return text, so they can let you know your pet has been found safe and sound. And for those who might need additional assistance, Doggone’s 0800 number is also printed on every tag.

As the pet owner, you can change contact details within the App any time, and as often as you like, to ensure the right person can be contacted on the right number at the right time! All changes made are live immediately.

The Doggone text tag comes free with your subscription. If you lose your pet’s tag, Doggone will provide one replacement, free of charge, per year.

We guarantee, or we pay the fee!

If someone finds your pet and texts its tag number to 4133, your preferred contact number will be texted straight back – 24/7, 365 days a year! If the number isn’t texted straight back, and your dog is impounded, we’ll pay your impoundment fee.

The Free Doggone App

When you receive your Doggone text tag, download the free Doggone app and follow the prompts to confirm your contact details loaded in your pet’s profile.

You can update your emergency contact details as many times as you like, whenever you like, to ensure the right person can be contacted on the right number when it matters!

You can also add or update information about your pet in the App. All changes made are live immediately.

The App has a couple of other very useful features:

  • You can add pet handling notes in the App to tell the Finder essential things about your little buddy.
  • Receive useful reminders about vaccinations, worming, health checks, dog registration and pet birthdays.

Think of the App as your pet’s personal assistant!

All information in your pet’s profile is secure and password protected.

Download the App for free

1

Open the App Store (Apple) for iPhones (iOS)
or Play Store (Google) for Android

2

Search “Doggone reuniting dogs”

3

Tap to install the App:
Get (Apple)
Install (Android)

Doggone are in discussion with Councils around New Zealand to integrate Doggone into the annual dog registration process, to add greater value for you, and even greater safety for your dog.

 

Register your interest with Doggone + Your Council

Doggone’s Smart Bluetooth tag

Doggone is an innovative and sustainable technology-based solution for the quick and safe reuniting of you and your pet.

Doggone offers the best of both worlds – App-based reuniting technology and SMS (text) technology. The Bluetooth chip in every Doggone tag is programmed to connect with the GPS capability on any phone nearby that has the Doggone app installed. This enables the GPS on that phone to be used to create a location point for the sighting of your pet – these sightings are sent anonymously and encrypted from that device.

Doggone’s text reunite service, which is also available via the Doggone Smart tag, uses SMS technology and enables all members of the community to immediately help reunite a lost pet with its owner by simply free-texting the pet’s tag number to 4133.

Download the free Doggone app

Search "Doggone reuniting dogs"

Doggone are in discussion with Councils around New Zealand to integrate Doggone into the annual dog registration process, to add greater value for you, and even greater safety for your dog.

The Smart Tag

Every Doggone Smart tag contains a Bluetooth chip which allows the tag to be ‘discovered’ by nearby phones that have the Doggone app installed. The tag does not need to be synced with the owner’s phone. Doggone uses iBeacon, which is compatible with both iPhone and Android technologies.

The Doggone tag is lightweight and robust, with a toughened outer casing and a UV coating. The tags are water resistant to iPX7 standard, and do not require battery replacement – they are designed to last 14-16 months. The Doggone tag uses Smart Bluetooth 4.2 (low energy) which means it’s safe for your pet to wear.

The pet’s unique tag number is displayed on the tag, together with Doggone’s 0800 321 111 customer service number. On the flip side of the tag is a message to free-text the tag number to Doggone’s free text service, 4133, if your pet looks lost and they’ll immediately receive your nominated contact number by return text, so they can let you know your pet has been found safe and sound.

The Doggone Bluetooth tag links with your pet’s Virtual ID profile created as part of activating the Doggone service. You will need to include your emergency contact number in this profile so that if someone uses the free 4133-text reunite service to help reunite you and your pet, your nominated contact phone number is available to be shared by return text.

How it works:
Smart tags

Doggone’s innovative IT-based solution has been specifically designed to help reunite pet owners with their lost pets – quickly, efficiently and safely.

Once you’ve received the Doggone Bluetooth tag, you create a Virtual ID profile for your pet in the App.  This ensures that all sightings of your pet are recorded, and visible to you as the pet’s owner, in your pet’s Location History in the App.

The Doggone Bluetooth tag acts as a beacon, sending out multiple signals every second, looking for any nearby phones with the Doggone app installed.  Whenever a pet wearing a Doggone tag comes within 60 metres of a phone that has the Doggone app installed, the tag will be ‘discovered’ by the App and will automatically record a sighting of the tag using the phone’s GPS.  The sighting shows the location of the phone at the time the tag and the App interacted.  Every sighting is date and time stamped. The sighting is only ever visible in the pet owner’s App and never on the phone that created the sighting.  All sightings made by other devices are sent anonymously and encrypted.

You can use the App to mark your pet as missing and you’ll receive real-time notifications of all new sightings of your pet – effectively providing a bread crumb trail for your pet every time it passes a phone with the Doggone app installed. If your Doggone Bluetooth tag is an official Council dog registration tag, and you mark your dog as missing on the App, your local Council animal control team will be notified, so that they too, can help quickly reunite you with your dog.

If someone in the wider community who has the Doggone app on their phone sees your pet out wandering alone, they can quickly and easily mark your pet as wandering on their phone and you will receive a real-time notification of its location. In addition to this, every Doggone tag has a unique registration number printed on it, so anyone who finds your pet can access your nominated contact number by texting your pet’s tag number to Doggone’s free-text reunite service, 4133.

For dog owners whose Council is partnering with Doggone, you can upgrade to a Doggone Bluetooth registration tag, either at the time of registering your dog or any time during a dog registration year. Your Doggone registration tag will be your dog’s official Council registration tag.

The Free Doggone App

The Doggone app is free and very simple to use.  It doesn’t need to be open on your phone to work, so it’s not constantly drawing on your phone data or battery life.

Bluetooth and location permissions need to be enabled in both your phone’s settings and in the Doggone app to ensure that you get the optimum number of location sightings of your pet and receive any information about your lost or wandering pet. This will also allow your App to create location sightings for other pets which could in turn assist that pet’s owner in finding them. All sightings made are sent anonymously and are encrypted, whether they are generated by your phone or someone else’s phone.

The Doggone app is available for anyone to download – pet owner or not.  Simply by having the App downloaded, anyone can passively help owners be reunited with their lost pets.  The App discovers any nearby Doggone tags and creates a sighting for that tag.  If an App user wants to use the ‘Report Wandering’ feature, they will need to register an account with Doggone, which is very quick and easy and simply involves entering their email address and creating a password.

Some of the things you can do with the Doggone app include:

  • View all of your pets within the App.
  • See a location history for your pet(s); displayed in chronological order.
  • Mark your pet as ‘missing’. When you mark your dog as missing, your local animal control team will be notified so that they can help you look for your dog too.
  • Mark your pet as found once you are reunited.
  • Mark someone else’s pet as ‘wandering’ if you see it out and it is clearly alone.
  • Update any information about your pet.
  • Update your contact details.

Download the App for free

1

Open the App Store (Apple) for iPhones (iOS)
or Play Store (Google) for Android

2

Search “Doggone reuniting dogs”

3

Tap to install the App:
Get (Apple)
Install (Android)

Creating your Pet's Virtual ID Profile

A virtual ID is simply an ID that is stored in the Cloud – as opposed to written down somewhere.

Your pet’s virtual ID profile is created by you, its owner, and is stored by Doggone in the Cloud. When creating your pet’s ID profile, you simply enter information about your pet that would help you be reunited with them. Some of the fields within the profile are mandatory (e.g. pet’s name, owner’s phone number).

You can update your contact details and/or your pet’s details at any time, and as often as you like, in the Doggone app. Updated information is live immediately.

If you have a need to remain anonymous, or if you don’t have a cell phone, you can nominate an alternate contact on your pet’s profile, or opt to select Doggone’s 0800 321 111 number so that the team at Doggone can contact you directly.

You can have more than one carer listed against your pet’s profile – which comes in very handy when you’re a million miles away from the action!  Simply ask your pet’s other carers to download the Doggone app and create an account.  Then visit https://doggone.co.nz/multiplecarers/ and complete the form.

Alternatively, you can contact us on 0800 321 111 and one of our customer service team will be only too happy to help.

No member of the public has access to any information about your pet or its location, other than you. Your pet’s virtual ID is password protected to ensure your privacy and security of information.

Doggone is fully compliant with the Privacy Act.

'Report Wandering’ feature

Anyone with the Doggone app on their phone can use the ‘Report Wandering’ feature to help reunite you with your pet.

By tapping on the ‘Report Wandering’ button, and then selecting the ’Someone Else’s’ button, a photo of all pets within 60 metres that are wearing a Doggone Bluetooth tag will be displayed.  Simply identify the wandering pet from the photos displayed and a notification will be sent to that pet’s owner alerting them that their pet is out wandering alone.  If your Doggone Bluetooth tag is an official Council dog registration tag, the animal management team at Council will also be notified so that they can assist if required.

If a photo of the wandering pet does not appear, it’s either because the owner hasn’t uploaded a photo of their pet yet, or their pet is not wearing a Doggone Bluetooth tag.

The ‘Report Wandering’ feature is one of the many unique features of Doggone and it has a registered patent (Registered Patent 747763).    In addition, Doggone has a patent pending for the full Doggone service, and an Innovation Patent in Australia.

4133 free-text service

Anyone can use Doggone’s free 4133 text service to help reunite a lost pet with its owner.

Every Doggone smart tag has a unique number that links to the owner’s preferred emergency contact number within the Doggone app.

The tag number is printed on one side of the tag and, on the flipside, is a prompt to text the tag number to 4133 if the pet looks lost.

If your pet does a runner then anyone who finds it and texts its tag number to 4133 will immediately receive your nominated contact by return text, so they can let you know your pet has been found safe and sound. And for those who might need additional assistance, Doggone’s 0800 number is also printed on every tag.

As the pet owner, you can change contact details within the App any time, and as often as you like, to ensure the right person can be contacted on the right number at the right time! All changes made are live immediately.

We guarantee, or we pay the fee!

If someone finds your pet and texts its tag number to 4133, your preferred contact number will be texted straight back – 24/7, 365 days a year! If the number isn’t texted straight back, and your dog is impounded, we’ll pay your impoundment fee.

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